Much has been written in the last two days about the legacy of Steve Jobs. And I must say that I agree with most all that's been said. But I have one thing to add.
Steve knew what it meant to create a "whole product." First, a quick definition: the whole product is "everything required to assure that the target customers can fufill their compelling reason to buy," (Geoffrey Moore, Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers).
When I bought my first digital music player (a RioRiot), I had to complete the "whole product" on my own. I had to first buy the CDs, then burn them (by the way, which format do I burn them in...MP3, WMF) and what music quality should I choose (lostless, etc. ...